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How can I find out more about my delivery status?Updated 3 months ago

You can find your tracking number in the confirmation email sent to your inbox. To check the status of your package delivery, you may:

  • Visit the link included in your order confirmation email

  • Search your tracking number on the courier’s website

  • Search your tracking number on our tracking page

If you have lost your order details, you can reach out to our Customer Support team by submitting a request form, and a representative will assist you in recovering your tracking number. We suggest reaching out to your local post office, as they have the latest updates on your package and are directly handling its delivery. Be prepared to share your tracking number and proof of identity, as these may be required during your inquiry.
For more details about delivery timeframes, please check out this article.
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