Managing Orders

How do I cancel an order purchased directly from Miracle Mushroom?

If you wish to cancel your order, please contact us immediately through our contact page. Our team will assist you in canceling your order as quickly as possible, provided it has not yet been fulfilled and the request is made within 12 hours after pl

Why do I see a duplicate charge on my bank or card account statement?

If you notice what appears to be a duplicate charge on your bank or card statement for a single order with us, please don’t be concerned. Sometimes, one order from us can be split into multiple transactions, which may result in additional charges app

What can I do if a coupon code gives an error message?

We understand how frustrating it can be when a coupon code doesn’t work as expected, especially when you’re counting on a discount or promotion. Don’t worry—our team is here to help you resolve any issues with your coupon code. Here are some things t

Ensuring Accurate Delivery

To ensure your products are delivered smoothly, it's essential to provide a complete and accurate shipping address. Make sure to include the following:. Before completing your purchase, double-check the shipping address in your order details. This he

How do I know my order was successful?

After making a purchase on our website, you will receive an order confirmation email immediately at the email address you provided during checkout. Once your order is shipped, we will also send you an order tracking email so you can monitor your ship

I Added Extra Products by Mistake! How Can I Modify My Order?

No worries!. We understand that mistakes can happen, and sometimes customers may accidentally add extra products to their orders. If this happens to you, please do not dispute the charges with your bank. Bank disputes can take up to 75 days to proces

Can I find your products in any retail stores or pharmacies?

We currently sell exclusively online, which helps us reduce retail expenses and pass those savings on to you. 😄. What’s even better? We offer worldwide shipping! No need to travel—just sit back and relax while your order is shipped straight to your

What payment methods do you accept?

We gladly accept payments via PayPal, as well as major credit, debit, and prepaid cards with the VISA or MasterCard logo. Additionally, you can use Shop Pay, Google Pay (GPay), American Express (Amex), and Apple Pay for your convenience. Please note

What currency are your prices in?

All prices are displayed in United States Dollars (USD). However, international customers can shop with ease, as we offer worldwide shipping. For purchases made in non-USD currencies, the currency conversion will be handled by your bank or payment pr

Can I purchase all your products together?

At Miracle Mushroom, you can purchase all of our products together, regardless of your location. Simply visit our website, add the items you’d like to your cart, and proceed to checkout – it’s that simple!. We’re committed to making health and wellne

I’ve been trying to order using my credit card or PayPal, but it’s not going through. What should I do?

We sincerely apologize for the inconvenience you're experiencing. If you're encountering issues when trying to place your order, it's possible that your browser's ad or pop-up blocker could be causing the problem, especially if you see a "circle icon

Is there a promo, discount, or coupon code available?

The prices on our website are already the lowest you’ll find anywhere online, so you won’t get our products cheaper elsewhere. We are committed to providing high-quality mushrooms at the best value, ensuring you get premium products without overpayin

Payment Declined? Here’s what to do

If you're using a credit card and encounter an error after clicking "Complete Purchase," try these steps:. Already tried PayPal and still having issues?. We take payment security seriously, so we use an international payment processor to securely enc

The charge on my statement looks different from the order total—can you help me understand why?

Sometimes, the amount shown in your payment details may reflect the total bundle price rather than the individual item price. This can occasionally create a difference in what appears on your statement compared to the breakdown you may have expected.

Could you explain why my bank statement reflects a company name other than Miracle Mushroom?

We partner with several resellers who may process transactions using their own payment systems. As a result, your bank statement may reflect the name of one of our partners rather than “Miracle Mushroom.”. If you have any concerns or would like furth

How secure is your site? Will my details be protected?

Your online security is our top priority. Our website employs a 256-bit secure shopping cart to ensure that all your personal and payment data is encrypted and fully protected. We are also secured by McAfee Secure and TRUSTe Certified Privacy, giving